SERM - Online Reputation Management

Elimination of negative references in search engine results and the formation of a positive reputation

When do you need a brand reputation management service on the Internet?

icon_120x120_you_will_get_2
When faced with a competitor attack
icon_120x120_you_will_get_1
When there are negative reviews on the web
icon_120x120_you_will_get_3
When it is necessary to form a positive image of a company, person or product

What does the SERM service consist of?

Analysis of the current state

- analysis of google search results for brand queries
- studying reviews about the company on reviews and other services
- formation of a strategy for improving reputation

Formation of a positive image

- writing PR articles about the company
- SEO promotion of positive articles
- formation of a strategy for obtaining feedback from customers

Eliminate negative mentions

- promotion to the TOP of positive and neutral articles so that the negative moves below the top 10
- creating accounts in external services, promoting them in google

Cases

Benefits of working with us

Confidentiality

We sign the NDA and strictly monitor the confidentiality of our SERM work

Transparent communication

We always provide the client with real information about the state of the project and our work

Multilingual

We work, communicate and write technical specifications in Ukrainian, Russian and English

Focus on results

Your results are our reputation. This means that we, just like you, are interested in the growth of the results of your business.

CLIENTS

Ours reviews on Clutch.co

Tariff plans and SERM price

Start

for small projects

$from 280

per month

  • Analysis of SERPs, search for positive and negative content
  • SERM strategy formation
  • Coordination of directions and topics of articles
  • Collecting the semantic core for articles
  • Drawing up technical specifications for texts
  • Writing or reviewing written texts
  • Buying links to posted articles
  • Monthly report

Premium

for medium-sized projects

$from 420

per month

  • Analysis of SERPs, search for positive and negative content
  • SERM strategy formation
  • Coordination of directions and topics of articles
  • Collecting the semantic core for articles
  • Drawing up technical specifications for texts
  • Writing or reviewing written texts
  • Buying links to posted articles
  • Registration of accounts on social networks and other services
  • Negotiations to remove negative content
  • Writing positive reviews on external services
  • Buying links to resources with a positive reputation
  • Monthly report
  • Consulting our specialists

Enterprise

for large projects

$from 550

per month

  • Analysis of SERPs, search for positive and negative content
  • SERM strategy formation
  • Coordination of directions and topics of articles
  • Collecting the semantic core for articles
  • Drawing up technical specifications for texts
  • Writing or reviewing written texts
  • Buying links to posted articles
  • Registration of accounts on social networks and other services
  • Negotiations to remove negative content
  • Writing positive reviews on external services
  • Buying links to resources with a positive reputation
  • Writing PR articles
  • Placement of PR articles in leading media
  • SEO promotion of articles
  • Formation of a strategy for getting positive feedback from customers
  • Weekly report
  • Consulting our specialists

We work on such KPIs

Clearing the top 20 from negativity

As a result of our work, positive mentions go up, and negative ones disappear from the search results.

Increase in positive reviews

Increase in positive reviews and rating of the site on third-party services

Stages of work on the project

1

March

none

You leave a request on our website or by phone

2

March

Timeline

We analyze the search results for your brand queries, find positive and negative references, and on this basis we form the strategy and cost of SERM works

3

March

Timeline

We sign a contract, receive payment, form a working team and a general chat with a client on a project. After that, we start our work, in parallel we coordinate all intermediate documents with you.

4

March

Timeline

At the end of each working period, we send you a detailed report on the work done, on the result obtained, as well as a list of works for the next working period.

5

March

Timeline

Every month you get a dynamic growth in positive mentions and a decrease in negative in Google and on third-party services

FAQ
What is SERM?

SERM (Search Engine Reputation Management) is the management of your website’s reputation on the Internet. These are works that are aimed at minimizing negative reviews, increasing positive mentions in the top google, as well as in social networks, reviews and other resources.

In the presence of a generated negative, SERM is aimed at displacing the negative from the visibility of users, by shifting unwanted results to 3-4 pages of search engine results.

A SERM service can include processes such as:
– removal of negative articles
– writing good reviews and comments
– cleaning negative reviews and comments
– work with negativity in social networks

I must say that it is often not enough just to order good reviews on the exchange. First, it is important to study the activities of the company, contact the editorial offices of the media, and agree on the placement of new high-quality articles about the company.

At the same time, the stronger the reputational attack on the business, the more important it is to contact and publish articles on the highest quality information sites. This is the only way to oust negative information from Google.

Can we count on confidentiality?

Reputation management services are performed by us completely confidentially and only after all details have been fully agreed with the customer. We sign a cooperation agreement and a non-disclosure agreement with clients.

When do you need to order a SERM service?

As a rule, they apply for the SERM service if there is negative feedback about the company. This can be either a consequence of unworked processes, or a deliberate attack on competitors.

You can order a SERM even when the negative has not yet formed. Then the main task will be to post positive reviews and build a trustworthy company reputation.

How is the company's positive reputation formed?

Before deciding to purchase or cooperate, customers look for information about the company on the Internet. They search the top google by brand query and “company name + reviews”. They can also study ratings and reviews on external services and social networks.

Therefore, our task is to provide customers with useful and positive information about the company at all points of contact. And if there is a negative in them – to force it out through the placement of other, more positive or neutral information about the business.

How are you better than others?

We don’t know ourselves. We just do a good job, and more than 95% of our clients come to us on recommendations from other people. They trust us, and that speaks for itself.

REVIEWS

About company

We have been working in SEO, PPC and internet marketing since 2011

We employ only the best and most motivated specialists

96% of clients come to us on recommendations from other people

We show and explain the process and results of our work at any time

Your project is being worked on
icon_200x200_prof_account

PROJECT MANAGER

icon_200x200_prof_seo

SERM SPECIALIST

icon_200x200_prof_seo_junior

ASSISTANT SERM SPECIALIST

icon_200x200_prof_linkbuilder

LINKBILDER

icon_200x200_prof_copywriter

COPYWRITER

Our team
Would you like to order SERM reputation management?
We can help

    Free, confidential and no obligation

    By clicking the “Submit” button, you agree to
    Privacy policy

    Site24 - FAQ